What does the FOM specify about non-normal situations?

The Flight Operations Manual (FOM) emphasizes the importance of utilizing clear checklists and established steps when managing non-normal situations. This approach ensures that all crew members are operating with the same information and procedures, which is crucial for maintaining safety and efficiency in the cockpit. Checklists are designed to guide pilots through specific actions they need to take in response to particular situations, thereby reducing the risk of oversight and ensuring that critical tasks are completed methodically.

In non-normal situations, adherence to these checklists provides a structured way to address the issue at hand, allowing the crew to systematically verify and execute necessary procedures. This enhances communication and coordination among the crew, leading to better decision-making and a higher chance of resolving the non-normal situation effectively.

Other options reflect various actions, but without the structured approach that checklists provide, the responses could be less effective or more prone to error. Utilizing checklists is a best practice in aviation that reinforces the principles of safety and standardization during times of uncertainty.