What are the cabin crew responsibilities outlined in the FOM?

The responsibilities of cabin crew outlined in the Flight Operations Manual (FOM) primarily emphasize ensuring passenger safety and managing in-flight services. This encompasses a broad range of tasks that go beyond merely serving food and beverages. The cabin crew plays a critical role in maintaining a safe and secure environment for all passengers, including conducting safety demonstrations, assisting with boarding and disembarkation, and responding to emergencies.

By focusing on safety, cabin crew members must remain vigilant and trained to handle various situations that may arise during a flight. Managing in-flight services involves not only providing refreshments but also addressing passenger needs, maintaining cabin conditions, and ensuring compliance with safety regulations.

In contrast, responsibilities such as managing log books and technical equipment or conducting emergency drills are typically assigned to other personnel, such as flight deck crew or ground staff. The limited view of serving refreshments does not capture the full scope of what cabin crew are trained and mandated to do, making the emphasis on safety and service the most accurate understanding of their core responsibilities.