In case of a medical emergency on board, who should be notified first as per the FOM?

In the event of a medical emergency on board, notifying the cabin crew first is crucial. The cabin crew is specifically trained to manage in-flight medical situations, including assessing the urgency of the situation, providing necessary first aid, and implementing emergency medical procedures. They serve as the first line of response, gathering information from the passenger in distress and coordinating with the rest of the crew, including the flight deck.

The cabin crew can also determine the need for further assistance, such as alerting the captain about the medical emergency, and they are trained to communicate effectively with medical professionals on the ground if needed. This prioritization allows for timely and coordinated care for the affected passenger, which can be vital in critical situations.